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CHARLESTON, SC, MAY 28, 2009 – In keeping with their mission to "Put Patients First," Imaging Center Network (ICN) streamlined workflow and improved efficiency at their two Jacksonville, FL-based imaging centers by implementing Avreo interWORKS complete Radiology Workflow Solution (RWS). Avreo developed interWORKS from the ground up as a single application, single database system to encompass RIS, PACS, dictation, transcription, and report distribution services. This approach provides radiologists, administrators, technologists, and other healthcare staff with user-friendly access to the information they need without juggling multiple applications and interfacing many separate systems.
"The level at which I can be involved with the practice is amazing," states Lori Kramer, Practice Manager for Imaging Center Network. "I have a bird’s eye view of my entire workflow without having to leave my computer. I can follow the status of every patient from the moment they check in to the second we distribute the report. This helps me proactively identify potential problems, such as delayed reports and overdue patient appointments, rather than reactively addressing these problems as I did prior to our Avreo system."
Radiologist and owner of ICN, Dr. Edward Franco, M.D., finds interWORKS to be extremely user-friendly and convenient. "When I am traveling or away from the office and I need to review a study immediately, I can access the system easily from any location to provide excellent service to our patients," commented Dr. Franco.
In addition to streamlining internal workflow, interWORKS’ web-based referring physician portal helped ICN increase the number of referrals from physicians who access their patients’ images and reports via the portal. ICN generates statistical reports in seconds directly from interWORKS to effectively manage their marketing efforts.
Avreo and its distributor CMS Imaging understand the importance of excellent service throughout the sales and implementation process, and continuing to each customer’s day to day operations. "Avreo’s support is second to none," confirms Kramer. "I have been extremely impressed with CMS Imaging and Avreo’s response times."
Avreo, founded in 1997, is a leading provider of RIS/PACS solutions for outpatient facilities, multi-specialty organizations, and community hospitals. Avreo interWORKS was designed as the first single application/single database Radiology Workflow Solution (RWS) including RIS, PACS, Dictation, Transcription, and Automatic Report Distribution that encompasses the features a busy practice or hospital needs to operate efficiently. Avreo is a privately held company based in Charleston, SC. Avreo offers solutions on an operational (fee/exam) or capital acquisition payment model. For more information, visit www.avreo.com or call 1-800-844-9926.
With two locations in Jacksonville, FL, Imaging Center Network (ICN) provides professional diagnostic services with quality, respect, and comfort to their patients. These diagnostic services include 3 Tesla Ultra High Field MRI, Open MRI, CT, X-Ray, and Nuclear Medicine. ICN’s facilities are accredited by the American College of Radiology (ACR) and staffed with licensed, registered technologists. Our goal is to treat all patients and referring physicians like our family. At ICN, “we are always putting our patients first.” For more information, visit www.icnjax.com or call 904-391-1600.